Our mission is to please and ensure that every client is satisfied. If for whatever reason you are not; please contact us immediately. You will need to return at your expense. Garments must be free from soil such as body odors, perfumes, deodorants, cigarette smoke, and or pet hair. You may exchange only within 7 days of purchase. Once tracking information is received on the item you are exchanging, your new item will be placed on hold and once the tem is received and free from the above mentioned; your order will be processed.
Orders sold at an event that Off The Hanger Boutique was a vendor may be exchanged as well at the clients expense. All Exchanges must be requested within 7 days of the event.
ALL SALES ARE FINAL ON SALE/CLEARANCE ITEMS. WE RESERVE THE RIGHT TO DENY EXCHANGES.